For questions regarding your service, contact us below or call 608-257-4285.
The carts should be at the street by 6:00am on Fridays. After your cart is emptied, remove it from the street that day.
Carts should be at the end of your driveway. The cart should be placed on level ground, and should be at least four feet from any obstacle such as utility poles, mailboxes, trees, and parked cars. The handles of the carts should face your house so that the lid opens properly when being dumped.
Trash:
Only household trash can be put in your trash cart. Do not place any recyclables, brush/leaves, construction materials, demolition, electronics or hazardous materials in your cart.
Recycling:
Please see our recycling page for a list of acceptable items, printable copies in English and Spanish, a 7-minute video of what happens to your recycling, 1-minute recycling tip videos, and a video on solid waste technology in Wisconsin ("Becoming Stewards of Recycling", which aired on the Into The Outdoors television series).
Trash:
If it is a small amount of extra trash, you may want to consider waiting until the following week to have it picked up in your cart. If you have extra bags of trash, we will pick it up for a pre-paid nominal fee. Please contact us to make arrangements at least one business day before your pickup day.
Recycling:
Starting in 2024, if you have extra bags of recycling, we will pick it up for a pre-paid nominal fee. Please call our office one day in advance to prepay and schedule. Place your extra recycling in a clear, plastic bag (32-gallons or less and no more than 50lbs) next to your recycling cart on your recycling week. Extra cardboard should be flattened and placed in clear plastics bags as well. Do not tie or bundle cardboard. If you consistently have additional recycling, you could consider an additional recycling cart.
Additional carts are available for an annual fee. Please contact us for pricing and scheduling.
The automated collection program is not intended to provide this type of service. You have several options. For our company options you can call us for a phone quote for one of our temporary dumpsters or click here for more information. It is best to arrange for this type of container service prior to beginning the work.
Please call us with details of the quantity and type of item. We have a rate per item pick-up for bulky items such as stoves, refrigerators with doors removed, hot-water tanks, furniture and other large household items. Please call us for the cost and instructions.
No. The carts are not to be taken. Even if you move within the Town of Verona, you should not take them as the carts stay with the house.
If carts are lost or damaged, you will need to purchase new carts from the Town of Verona. Please call 845-7187 for details. (Unless they are an additional cart from Pellitteri Waste Systems. Then please call us directly.)
The automated cart dumping process lifts the container upside down and stops with a slight jolt. If the material is wedged when the cart is squeezed with the hydraulic arms, it may not come out. Please put the heavier items in the bottom of the cart, do not compact the material, and place larger cardboard vertically instead of horizontally.
Many factors can contribute to whether carts remain upright after being emptied. The automated system uses hydraulic arms to pick up the cart and dump it into the truck which are controlled by a joystick from inside the truck. The carts tend to be top-heavy once empty. Depending on how flat the surface of where the cart has been set, as well the size of the cart, how heavy the contents of the cart were, moisture on the outside of the cart, and the amount of wind, it can be very difficult to set the carts down without them tipping over. Due to safety concerns for both residents and the drivers, the drivers are not able to get out of their trucks to set cart back upright at every home. There are many benefits to the automated system, especially for safety and cost savings to residents. We appreciate your understanding and cooperation with the automated system.
Brush and yard waste cannot be placed in your trash or recycling carts. Brush and yard waste are both banned from landfills in Wisconsin. Please check with your local municipality to see how you are supposed to handle your brush or yard waste. Many municipalities have drop-off sites and some may provide curbside pickup. Brush is generally defined as branches or limbs while yard waste includes grass clippings, leaves, weeds, vines, vegetable/plant matter, hay/straw, and twigs less than half an inch in diameter (roughly as thick as your thumb) and less than 12 inches long. The only exception is “invasive plant species” (or “noxious weeds”), which must go to the landfill. Pellitteri customers must place invasive plant species in black trash bags in your trash container with a note on the bag that says it contains invasive plant species so drivers don’t think it’s yard waste. Common invasive plant species include garlic mustard, honeysuckle, purple loosestrife, buckthorn and more.
