For questions regarding your service, contact us below or call 608-257-4285.
The standard cart size is a 95-gallon trash cart (brown) and a 95-gallon recycling cart (blue). 65-gallon trash and 65-gallon recycling carts are available. There may be an additional exchange fee required to change your cart size(s). For information on changing cart sizes please call us at (608) 257-4285.
The carts should be at the street by 6:00am on your scheduled pickup day. After your cart is emptied, please remove it from the street that day.
Carts should be placed at the end of your driveway and be within two feet of the street or curb area. The carts should be placed on level ground, and should be at least four feet from any obstacle such as utility poles, mailboxes, trees, and parked cars. The handles of the carts should face your house so that the lids open properly when being dumped. Carts cannot be collected if they are improperly placed. In the winter, you may need to shovel out areas for your carts just like you do for mail delivery. Please do not place carts in the street.
Trash:
Only household trash can be put in your trash cart. Do not place any recyclables, cardboard, brush/leaves, construction materials, demolition, electronics, or hazardous materials in your cart.
Recycling:
Please see our recycling page for a list of acceptable items, printable copies in English and Spanish, a 7-minute video of what happens to your recycling, 1-minute recycling tip videos, and a video on solid waste technology in Wisconsin ("Becoming Stewards of Recycling", which aired on the Into The Outdoors television series).
Trash:
If you have extra bags of trash outside of your cart, we will pick them up for a prepaid nominal fee. Please call us at (608) 257-4285 for more information on extra bag pickup charges and/or a larger or additional cart. The lid on your cart should shut; in order to prevent messes, please do not overload carts.
Recycling:
If you have extra bags of recycling outside of your cart, we will pick them up for a prepaid nominal fee as long as it is placed in a clear, plastic bag (32-gallons or less and no more than 50lbs) and set next to your recycling cart on your recycling week. Extra cardboard should be flattened and placed in clear plastics bags as well. Do not tie or bundle cardboard. Please call us at (608) 257-4285 for more information on extra bag pickup charges and/or a larger or additional cart. The lid on your cart should shut; in order to prevent messes, please do not overload carts.
Additional carts are available for an annual fee. Please contact us for pricing and scheduling.
The automated collection program is not intended to provide this type of service. Please see our temporary dumpster page on our website for more information. We offer 6, 12, 20 and 30 cubic yard containers to meet your needs. We recommend calling us prior to the start of your clean-out to set things up.
There is a fee per item for bulky items such as stoves, refrigerators (with doors removed), hot-water tanks, furniture and other large household items. Please contact us with details of the quantity and type of item(s). We are happy to provide you with the bulky item disposal cost and instructions for disposal, as well as alternative disposal options if available.
No. The carts are not to be taken from the existing household. They stay at the property for the next residents.
Please call us at (608) 257-4285. The carts are the property of Pellitteri Waste Systems. We will take care of any normal wear and tear or damage done by our trucks. There is a fee to the resident if the cart is damaged or stolen while in their custody.
The automated cart dumping process lifts the cart upside down and stops with a slight jolt. If the material is wedged tightly or there are larger loose items, the material may not come out. Please put heavier items in the bottom of the cart and do not compact the materials. Pizza boxes and other large items should be placed vertically in the container to prevent them from catching under the hydraulic arms.
Many factors can contribute to whether carts remain upright after being emptied. The automated system uses hydraulic arms to pick up the cart and dump it into the truck which are controlled by a joystick from inside the truck. The carts tend to be top-heavy once empty, especially 65 gallon carts. Depending on how flat the surface of where the cart has been set, as well the size of the cart, how heavy the contents of the cart were, moisture on the outside of the cart, and the amount of wind, it can be very difficult to set the carts down without them tipping over. Due to safety concerns for both residents and the drivers, the drivers are not able to get out of their trucks to set cart back upright at every home. There are many benefits to the automated system, especially for safety and cost savings to residents. We appreciate your understanding and cooperation with the automated system.
Brush and yard waste cannot be placed in your trash or recycling carts. Brush and yard waste are both banned from landfills in Wisconsin. Please check with your local municipality to see how you are supposed to handle your brush or yard waste. Many municipalities have drop-off sites and some may provide curbside pickup. Brush is generally defined as branches or limbs while yard waste includes grass clippings, leaves, weeds, vines, vegetable/plant matter, hay/straw, and twigs less than half an inch in diameter (roughly as thick as your thumb) and less than 12 inches long. The only exception is “invasive plant species” (or “noxious weeds”), which must go to the landfill. Pellitteri customers must place invasive plant species in black trash bags in your trash container with a note on the bag that says it contains invasive plant species so drivers don’t think it’s yard waste. Common invasive plant species include garlic mustard, honeysuckle, purple loosestrife, buckthorn and more.
